A hotelier is a person who owns or manages a hotel or chain of hotels. Knowing the fundamental ideas and techniques that result in a good-running hotel is essential for everyone in the hospitality sector. Hotel management, customer service, business operations, and leadership are among the topics the books for hoteliers provide insightful analysis. They offer strategic ideas and helpful guidance for novices negotiating the sector's complexity. Essential components for long-term success in the hotel industry, these materials provide techniques to manage finances, maximize operations, and provide outstanding guest experiences—all of which help to lay a strong basis of knowledge.
Best Books for Hoteliers
Every aspirant hotelier should think about reading these books. These publications address various subjects, including financial planning, marketing tactics, managerial tools, and service excellence. They offer case studies, practical guidance, and real-world examples to assist you steer clear of typical mistakes and deepening your knowledge of running a profitable hotel. Whether learning the nuances of hotel marketing or mastering team management, these books are indispensable for anyone committed to success in the hotel industry.
1. Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service
Disney's consumer service approach is based on exceeding expectations rather than only meeting them. Be Our Guest emphasizes revealing the deeper business ideas that propel the magic behind excellent service and helps professionals uncover creative ideas not usually found in the office. Changing viewpoints and embracing innovation help one to see how Disney's approach transcends conventional customer service to produce remarkable experiences.
The author of the Book is Theodore B. Kinni. He is a business writer and editor. The book's publication date is December 16, 2011. Also, the publishers are Disney Editions. The book contains approximately 192 pages.
Length: 192 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.6 out of 5 stars
2. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
Though Jacob Tomsky never intended to work in the hotel business, he worked as a valet in a luxury hotel in New Orleans after graduating with a philosophy degree and without a clear career path. Rising the ranks, he worked in various positions, from cleaning supervisor to front desk manager at a Manhattan hotel during the next ten years. Head in Beds deftly and honestly exposes the behind-the-scenes truth of the hotel business, including everything from the odd guest behavior to the industry's dark secrets. He reveals the great expectations and meagre pay hotel staff members endure and provides insider knowledge on negotiating the complexity of premium hospitality, avoiding conflict, and earning upgrades. Tomsky deftly and sensibly peels back the veil on the sometimes turbulent world of hospitality, revealing to readers the true tales behind the service sector.
The author of the Book is Jacob Tomsky. He is an American-born veteran of the hospitality business. The book's publication date is November 20, 2012 by Anchor. The book has approximately 370 pages.
Length: 370 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.2 out of 5 stars
3. Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
With more than two decades of entrepreneurial experience, renowned SaaS coach Dan Martell shows how quickly enterprises may be scaled without burnout in Buy Back Your Time. Designing freedom to concentrate on high-value work that energizes and fulfills you is the secret to success—not working harder or finding more time. Martell demonstrates how this approach generates both financial success and personal joy by explaining the idea of trading money for time—literally purchasing back space in your calendar. The book provides doable actions to instantly buy back time, apply efficient operational policies, and create hiring policies encouraging expansion. Ultimately, it's a manual for business owners to succeed while savoring more life freedom.
Dan Martell is an entrepreneur and the founder of SaaS Academy. Also, he is recognized as a leading coach for B2B SaaS businesses. Moreover, he has a track record of founding, scaling, and successfully exiting three technology companies within a decade—the audible version of the book released on January 17, 2023. The publisher is Penguin Audio, and Dan Martell is the narrator. The listening length of the book is 271 pages and is available in a few formats.
Length: 271 pages
Formats: Kindle, Hardcover, Audiobook
Latest Version: Audiobook
Ratings: 4.7 out of 5 stars
4. Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time
Starbucks Coffee Company's growth is among the most fantastic business tales of the past few decades. From a small shop on Seattle's waterfront to the biggest network of coffee shops worldwide, Starbucks has grown remarkably while keeping its dedication to the quality of products and employee satisfaction. This complete chronicle provides insightful analysis for managers, marketers, and prospective business owners about how the company transformed passion into profit. As Fortune notes, Starbucks has had a significant influence on Main Street and our tastes and language.
The author of the Book is Howard Schultz. He is a visionary entrepreneur who transformed Starbucks from a local Seattle coffee bean store into a global empire while pioneering employee benefits and corporate social responsibility. The book's publication date is May 22, 2012. The publisher is Grand Central Publishing. The book contains 371 pages.
Length: 371 pages
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.5 out of 5 stars
5. The First-Time Manager
An experienced guide, the First-Time Manager, gives fresh hires the valuable tools they need to negotiate the demands of management. Its revised seventh Edition provides insightful analysis on managing across generations, applying online performance tools, inspiring teams, and supervising remote workers. This book is a must-read for new managers trying to seamlessly transition from star employee to effective leader because of its fundamental skills—leading meetings, recruiting wisely, active listening, staying calm under pressure, and overcoming resistance. It guarantees you hit the ground running by giving you the direction you need to succeed and prevent frequent mistakes.
The author of the Book is Jim McCormick. He is the founder and president of the Research Institute for Risk Intelligence and the former COO of a major architectural firm, now a speaker and consultant. The book's publication date is October 5, 2021. Harper Collins Leadership publishes the book. The book has approximately 306 pages.
Length: 306 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.6 out of 5 stars
6. Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Will Guidara took over Eleven Madison Park, a failing two-star brasserie, at twenty-26 and turned it into the world's top restaurant in eleven years. His secret is, Along with remarkable, individualized hospitality, a dramatic reinvention motivated by a real relationship between the dining room and the kitchen. From designing notable events like a sledding trip for a family who had never seen snow to transforming a private dining room into a beach retreat for a couple with a cancelled vacation, Guidara reinvented customer service.
Beyond visitors, his method taught his staff to give and receive compliments with purpose and demonstrate that, rather than less, more can help address company problems. Guidara shows how any company can become a hospitality-driven firm and transform everyday interactions into remarkable events using inspirational tales and his experiences collaborating with industry legends such as Daniel Boulud and Danny Meyer.
The author of the Book is Will Guidara. He is the former co-owner of the world-renowned Eleven Madison Park and the author of this New York Times bestseller. The book's publication date is October 25, 2022. The publisher of the book is Optimism Press. The book contains 284 pages.
Length: 284 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.8 out of 5 stars
7. Restaurant Success by the Numbers, Second Edition: A Money-Guy's Guide to Opening the Next New Hot Spot
Most restaurants fail; those that make it seem to depend on an enigmatic “X factor,” but that is a myth. In this helpful guide, the restaurant owner, consultant, and certified accountant Roger Fields shows how businesses could overcome first-year obstacles and cultivate a devoted customer base. Supported by sample sales predictions and operating budgets, this book offers priceless insights on funding, location, recruiting, menu development, and profitability, arming readers with the means to make wise judgments. The revised version is the best tool for transforming a restaurant dream into long-lasting success since it includes techniques for following the newest cuisine, beverage, and technology trends.
The author of the Book is Roger Fields. He is a seasoned CPA and restaurant consultant who leverages his financial expertise. Also, he guides aspiring and current restaurant owners toward profitability. The book's publication date is July 15, 2014. The renowned publisher of the book is Ten Speed Press. The book approximately has 322 pages.
Length: 322 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: 2nd Edition
Ratings: 4.6 out of 5 stars
8. The Plaza: The Secret Life of America's Most Famous Hotel
From its 1907 launch when millionaire Alfred Gwynne Vanderbilt became the first visitor to its 2007 sale to a Russian oligarch for a record sum, The Plaza Hotel has embodied elegance and wealth in New York City. Beyond its glitzy façade, The Plaza reveals a darker past, from the murder carried out during construction to Donald Trump's bankruptcy and the story of an Indian tycoon running the hotel from a maximum-security jail.
Award-winning writer Julie Satow documents not only its well-publicized events—such as Truman Capote's Black and White Ball and The Beatles' first U.S. visit—but also shows how foreign investment and anonymous shell companies have turned famous rooms into condominiums, so transforming the hotel into a symbol of both opportunity and scandal. For more than a century, the Plaza has reflected the cultural change of New York by blending glitz with tragedy, so mirroring the history of that famous address.
The author of the Book is Julie Satow. She is a native New Yorker, an award-winning journalist, and an author. The book's publication date is June 4, 2019 by Twelve. The book is 385 pages long and is available in a few formats.
Length: 385 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.3 out of 5 stars
9. Setting the Table: The Transforming Power of Hospitality in Business
Beginning with establishing Union Square Cafe at age 27, Danny Meyer offers the lessons he discovered while creating his restaurant empire in Setting the Table. Meyer bucked the odds in a field where 75% of new businesses fail by using his vibrant Enlightened Hospitality approach, which emphasizes developing close internal relationships and prioritizing client happiness. Applied to any company, this mindset has enabled him to thrive in one of the toughest sectors worldwide.
Whether your position is manager, CEO, or waiter, Meyer's narrative and observations provide insightful advice on becoming more efficient and successful and greater respect for a job well done. One of today's most perceptive business executives, Setting the Table is a classic motivating book.
The author of the Book is Danny Meyer. He is a celebrated restaurateur and the founder of Union Square Hospitality Group. The book's publication date is October 13, 2009. The book publisher is Ecco. The book is available in a few formats. The book has 336 pages to read.
Length: 336 pages
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.6 out of 5 stars
10. Onward: How Starbucks Fought for Its Life without Losing Its Soul
Howard Schultz describes his return as Starbucks's CEO in 2008, during one of American history's most difficult economic times. He also talked about how he helped restore the business's financial situation while adhering to its fundamental beliefs. The book presents a convincing story of how Starbucks negotiated the recession, turning a profit and achieving sustainability without sacrificing its humanity. Schultz relates his leadership philosophy—that success is about winning the right way rather than only winning. Onward offers a hopeful message: even in trying circumstances, the future may be brighter than the past. It is a frank and perceptive look at the development of the brand and the businessman.
The authors of the Book are Howard Schultz and Joanne Gordon. Howard Schultz is the chairman emeritus of Starbucks. The company is a global phenomenon rooted in human connection. Joanne Gordon is a seasoned business journalist and former writer for Forbes who collaborated with Schultz. The book's publication date is March 27, 2012. Rodale Books publishes the book. The book contains 392 pages.
Length: 392 pages per book
Formats: Kindle, Hardcover, Audiobook, Paperback
Latest Version: First Edition
Ratings: 4.3 out of 5 stars
Reading these books is a good start toward learning the insights and abilities required to thrive in the cutthroat hotel industry. They offer lessons that can lead to better decision-making, increased guest happiness, and a vibrant hotel business, serving as a complete guide for hoteliers at all phases of their careers. Beginning users can build a solid basis for success in the constantly changing hotel sector by absorbing the information presented in these materials.